Did you know that in 2017, 1.3 million passengers had their flights delayed?
If you’ve ever had your flight delayed, you’ll know the stress and anxiety it causes. You have done everything you can to get to the airport on time, only for things to take a turn for the worse. You then have to sit and wait whilst being in the dark about whats going on.
You may even have to prepare to stay at the airport for a long period, or, consider abandoning the trip altogether. But did you know that if your flight’s delayed, you could be entitled to flight delay compensation?
This may come as a shock and you may be thinking whether you’re entitled to some money. Well don’t worry, we’re here to help you.
In this article, we’re going to tell you everything you need to do to get compensation if your flight’s been delayed. We’re going to tell you if you qualify, and if you do, what steps you should take. After reading this you’ll be an expert on your rights and know what to do in the future.
Read on for more information.
Do You Qualify?
Flight compensation is huge money, and, some people have received thousands of pounds for being stuck at the airport due to delays or flight cancellations.
But before you go calling the airline and demanding money, it’s important to understand whether you qualify for compensation. Sadly, an airline is not going to pay out for a 20-minute delay which barely inconvenienced any of us. If they did, then there would only be a handful of airlines still in business.
So how do you qualify?
Well, thanks to EU rule 261/2004, you’re most likely entitled to compensation if your flight is delayed by more than three hours. You can also be eligible if your flight’s cancelled altogether.
If you’re a British Citizen, don’t worry about your rights due to Brexit. You’ll still be covered due to the UK not having left the EU yet.
We need to mention that the flight also has to be an EU regulated flight to qualify. For example, if you travelled from Birmingham to Paris, it wouldn’t matter if you flew with Lufthansa or American Airlines. Due to being inside the EU, you’re covered.
However, if you flew from Dallas to London on United Airlines, you wouldn’t be eligible for anything. This is because the airline is American and based outside of the EU. To be eligible for compensation, you would have to have flown or British Airways, KLM or another EU regulated airline.
Airports situated in Switzerland, Iceland, Liechtenstein, and Norway are also covered.
The Airline Must Be At Fault
It’s worth noting that some delays are due to problems which have nothing to do with the airlines. In these situations, they can’t be held responsible and you’re extremely unlikely to receive any compensation.
Scenarios in which the airline isn’t at fault can be poor weather or a natural disaster, political problems, and industrial action by any airport staff. They can also be because of safety issues and air traffic management decisions.
If any of these were the reason for your flight being delayed, it’s up to you whether to claim but you could be wasting your time. However, even if the airline rejects the claim you could still appeal via the relevant regulator or adjudicator.
Some people have done this and have still received hundreds in compensation.
Realistically You Can Only Claim For The Past 6 Years
Certain solicitors who deal with compensation claims suggest that an airline is unlikely to pay for any claim over 6 years old.
This is because in England, Wales, and Northern Ireland, if you took them to court, you can only go back 6 years due to statute of limitations. And in Scotland, it’s only 5 years.
So if you were planning on making a claim for a delayed flight a decade ago, we suggest not bothering.
There’s No Set Amount For Compensation
You may be wondering how much you could receive. Sadly you won’t receive £10 for every minute you were delayed over 3 hours as this would cripple the airlines.
The amount you’re entitled to can vary and depends on delay length and distance travelled. It’s also calculated per person which can affect families. For example, if you travelled with a young child, they may receive no compensation due to their age.
All compensation is in Euro’s so you may need to calculate what you’ll receive in sterling. Be aware that it can fluctuate day today due to the exchange rate.
You Could Claim If You Were Refused a Seat
You may be familiar with the fact that airlines overbook flights. They do this in the hope that not every passenger turns up and everything will be fine.
But in some cases, everyone does turn up and airlines then have to decide who flies. They’ll usually ask for volunteers who don’t mind waiting in return for a rescheduled flight and vouchers. But sometimes they have to deny boarding to passengers.
If this happened to you, regardless of being booked on another flight and arriving at your destination safely, you could still claim.
Everything You Need To Know About Flight Delay Compensation
We hope you have enjoyed this article and are now familiar with compensation claims.
As you can see, there are many scenarios where you’re able to claim. You could receive a lot of money which may result in your holiday costing nothing. Even if you’re unsure whether to claim, it’s worth doing so anyway. After all, what do you have to lose?
If you were delayed with Lufthansa, British Airways, KLM or any other airline company let us help you claim your flight delay compensation.